Traineeship in Amsterdam: Customer Care and Happiness

Call, mail and chat with owners of unique vacation rentals all over the world, always with a great smile on your face. Be pro-active, professional and joyful in what you do. And don’t panic in a stressful situation – there’s always a solution and if you don’t find it yourself there’s a great team to help you out. Is this you? Keep on reading.

This traineeship in Amsterdam is available from September 2016 onward.


Booka Rentals Logo
As BookaRentals – founder of, the largest houseboat rental site in the world – we offer exceptional holiday rentals all over the world. If you think you can contribute to our fast growth during a traineeship Customer Care and Happiness, we look forward to welcome you aboard. Our goal is growth by our niche approach and excellent customer care – and therefore happiness with both owners of vacation rentals and people looking for amazing places to stay.

During your traineeship you will:
* Connect new hosts to our brand and make them feel at home from the start
* Help both hosts and guests via mail, phone and chat
* Be pro-active and come up with new ideas to improve customer satisfaction
* Contribute to our online visibility through our social media channels

The perfect trainee is:
* Communicative, speaking and writing English fluently (knowledge of French and German is not mandatory, but would be nice)
* A fast learner: smart, positive and flexible
* Blessed with a good sense of humor and a hands-on attitude
* Social and helpful – you have a passion for customer satisfaction
* Capable to work structured, to minimize the chance of errors
* Ambitious: you want to be the best in what you’re doing
* Amsterdam based
* Available from September onward

We offer:
* A unique experience to really make the difference
* A professional yet fun working atmosphere
* Responsibility within a fast growing company
* Reasonable placement fee
* Free lunch
* Cool office near the Waterloo square
* Friday drinks with colleagues

About us

BookaRentals offers the coolest, hand picked and most extraordinary places to stay around the world. From houseboats to glampings and from tree houses to lighthouses. And we do from an old warehouse to one of the oldest canals of Amsterdam: the Oude Schans.

We currently serve the market for specialty accommodations with the following websites:

Booka Rentals has four enthusiastic employees in Amsterdam and works with remote employees, including the Netherlands, Moscow and several freelancers in Asia.

Interested in joining our team? Please send applications to
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