Traineeship in Amsterdam: Customer Care and Happiness
Call, mail and chat with owners of unique vacation rentals all over the world, always with a great smile on your face. Be pro-active, professional and joyful in what you do. And don’t panic in a stressful situation – there’s always a solution and if you don’t find it yourself there’s a great team to help you out. Is this you? Keep on reading.
This traineeship in Amsterdam is available from September 2016 onward.
As BookaRentals – founder of BookaHouseboat.com, the largest houseboat rental site in the world – we offer exceptional holiday rentals all over the world. If you think you can contribute to our fast growth during a traineeship Customer Care and Happiness, we look forward to welcome you aboard. Our goal is growth by our niche approach and excellent customer care – and therefore happiness with both owners of vacation rentals and people looking for amazing places to stay.
During your traineeship you will:
* Connect new hosts to our brand and make them feel at home from the start
* Help both hosts and guests via mail, phone and chat
* Be pro-active and come up with new ideas to improve customer satisfaction
* Contribute to our online visibility through our social media channels
The perfect trainee is:
* Communicative, speaking and writing English fluently (knowledge of French and German is not mandatory, but would be nice)
* A fast learner: smart, positive and flexible
* Blessed with a good sense of humor and a hands-on attitude
* Social and helpful – you have a passion for customer satisfaction
* Capable to work structured, to minimize the chance of errors
* Ambitious: you want to be the best in what you’re doing
* Amsterdam based
* Available from September onward
We offer:
* A unique experience to really make the difference
* A professional yet fun working atmosphere
* Responsibility within a fast growing company
* Reasonable placement fee
* Free lunch
* Cool office near the Waterloo square
* Friday drinks with colleagues
